June 2025

A Word From Jake:
Apologies for the delayed version of this month's LINKZ-Letter! Not much to report on this month, but please make sure you have everything in order to prepare for the summer and the next school year. If you're taking time off, enjoy your vacation(s)!
LINKZ Updates:
TutorCruncher:
- Important: If you're losing clients over the summer (taking a break, graduating, terminating, etc.) please let both your case manager and office manager know.
- Important: If you're planning to raise rates, please remember to let both your case manager and office manager know. Remember that we promise to provide 30-days notice to existing clients before making any changes (and typically put the new rate in effect at the onset of a new school year). You will only need a new contract with clients if you change rates and/or subjects; otherwise, your existing contract remains in effect. If you have questions about raising rates, please reach out to me!
Office:
- Important: Regarding the new lock at our LINKZ Columbia office - PLEASE DO NOT GIVE YOUR CODE TO ANY OF OUR CLIENTS. That would, of course, defeat the purpose of having codes in the first place! I am working on setting a timer for the lock that will keep it open during business hours, and will send updates once that's been completed.
- Important: Please remember that, when you receive a new client, you need to make contact with that client within 24 hours. It's important to make that initial contact right away, so if you're unable to, please let your case manager know.
- If you need a reminder about how the LINKZ Columbia Wi-Fi now works (which network to use, what the password is, etc.), please email Michelle.
- I'll be leaving a permanent link to the LINKZ Handbook in this section, in case you need any reminders on policies, rules, regulations, etc. If you need a reminder of your login information, please email Michelle. Here's the link!
- I'll also be leaving some permanent reminders here, as they're always important:
- Don’t start with a client until you have signed contract!
- Put any in-office hours into TutorCruncher at least a week in advance!
- Our offices are open 24/7/365!
- If you’re making any semi-permanent or permanent changes with a client (changing times, subjects, etc.) you must let your case manager know first!
- If you have questions about something, check the manual and/or email me, Michelle, Elisa, Jenn, or Carolyn!
Workshops:
- No planned workshops for now - we'll have more in the fall!