October 2025

Happy October! Things have been busy around the office, and it's been great to see so many of you at the Columbia office - please make sure you're putting your hours into TutorCruncher as early as possible to ensure that everyone has space when things are busy. If you need any materials, supplies, etc. in the office, please don't hesitate to ask Michelle for assistance. Have a great start to autumn!

- Another reminder to use recurring / repeating appointments in TutorCruncher so that you can set-and-forget!

- You may wish to schedule time to meet with parents to discuss the data you've collected every few months; it is up to you if you charge (the longer the meeting and the more data collected, the more a cost is justified), but something to consider, as parents are grateful for concrete data to demonstrate progress.

- Important: It's been brought to my attention that a few staff members are, at times, not treating other staff members with kindness and respect. It should go without saying, but please set a good example for our clients, students, and everyone around you - no one is perfect, but please be kind to others!

- Our two new tutoring spaces are nearly ready, which should alleviate the overflow issue of late! If we continue to run out of space, I will explore additional options to ensure that every tutor that needs a space has one.

- As Michelle mentioned earlier, we have new FIOS internet at our LINKZ Columbia office, which should fix the spotty internet service of late.

- Please make sure that each room always has at least two chairs - if additional chairs are needed, please let Michelle know.

- I'll be leaving a permanent link to the LINKZ Handbook in this section, in case you need any reminders on policies, rules, regulations, etc. If you need a reminder of your login information, please email Michelle. Here's the link!

- I'll also be leaving some permanent reminders here, as they're always important:

- Don’t start with a client until you have signed contract - if you didn’t receive a copy of the contract to sign, it means the client has not signed it yet!

- Please remember that, as private contractors, your role is to service the contract we provide to clients - this means following the action plan / to-do list set by your case manager! If you are going to make a change, have a concern, etc. you need to let your case manager know BEFORE letting a parent know. Case managers are here to help, guide, and support - if you're seeing something that a case manager should be aware of, please tell them so that they can advise. We never want to be caught off guard and hear about changes from parents!

- Please remember that, when you receive a new client, you need to make contact with that client within 24 hours. It's important to make that initial contact right away, so if you're unable to, please let your case manager know.

- Put any in-office hours into TutorCruncher at least a week in advance!

- Our offices are open 24/7/365!

- If you’re making any semi-permanent or permanent changes with a client (changing times, subjects, etc.) you must let your case manager know first!

- If you have questions about something, check the manual and/or email me, Michelle, Elisa, Jenn, or Carolyn!

- I'm still working on finding a Speech Pathologist for our next Learning @ LINKZ, so date and time is still TBD.